ABOUT US
Enterprise IT Experience. Practical Solutions for Modern Businesses
Intrinsic Design and Technology helps organizations understand where their IT really stands. We combine enterprise‑level IT strategy, infrastructure expertise, and cybersecurity experience to assess environments, identify weaknesses, and turn them into clear, actionable plans.
After years supporting complex, 24/7 operations in Tribal gaming, hospitality, and other regulated industries, we know how much is riding on technology that just works. We bring that real‑world experience to small and mid‑sized businesses that need reliable, secure systems but don’t have an in‑house IT department or CIO.
Our role is part consultant, part partner. We review your current environment, document risks and gaps, prioritize what matters most, and help you implement the right mix of process, tools, and support—so your team can focus on the business instead of fighting IT fires.
- IT environment assessments and practical remediation roadmaps
- Security and compliance consulting (policies, controls, and best practices)
- Managed IT services and proactive monitoring when you need ongoing help
- Cloud, networking, and infrastructure design that scales with your business
Strategic IT Solutions for Businesses That Depend on Technology
Intrinsic Design and Technology helps organizations design, secure, and support modern IT environments — from infrastructure and networking to cybersecurity, compliance, and cloud solutions.
OUR EXPERIENCE
How We’ve Run IT in the
Real World
OUR Founder
Meet Our Experieced
Owner
Michael Serrano
CEO & FOUNDER
Years of Enterprise IT Experience
Years in regulated industries (Tribal gaming, HIPAA, PCI)
Client retention and referral rate
Environments assessed and improved
TESTIMONIAL
Our Customers Very Happy
With Our Services
As a small organization in a highly regulated space, we needed enterprise‑level IT guidance without hiring a full‑time CIO. Mike and his team stepped in as true partners—strengthening our security, tightening our processes, and always explaining things in plain language. We trust them with our most sensitive systems
Humble Homes Foster Family Agency
From day one, Intrinsic focused on relationships as much as technology. They listened to our pain points, worked seamlessly with our internal team and vendors, and delivered on every commitment. The result is a more secure, reliable environment and a partner we know we can call when something critical is on the line.
LA Concrete
Intrinsic Design and Technology quickly understood our environment and showed us exactly where we were exposed. Their assessment was clear, practical, and came with a prioritized plan that our leadership team could actually act on. We’ve seen fewer outages and a big improvement in how our systems are managed.
Field Nation
Intrinsic helped us stabilize our network, modernize our Microsoft 365 environment, and put real standards in place. They handled the work professionally, kept us informed at every step, and trained our staff so we weren’t dependent on them for every little change. It feels like we finally have IT under control
Hemmersbach
